FREE SHIPPING TO ECUADOR
FAQs & Orders and Shipping
We ship worldwide, with a special focus on Latin America. If your country is not listed at checkout, please contact us directly and we will find a solution.
Domestic shipping: $6. International shipping: calculated by DHL. Free domestic shipping on orders over $100.
Domestic: 1 to 2 business days.
International: approximately 5 to 7 business days.
Once your order has shipped, you will receive a tracking number generated by the shipping company. Use it to track your order in real time.
You have one hour from the time of purchase to modify or cancel your order. After this period, your order will go into processing and can no longer be modified.
You have 3 days from the delivery date to request a return. The item must be in its original condition: unworn, unwashed, and unaltered, with all original tags intact. Items showing signs of wear or missing tags will not be accepted.
We only accept exchanges when the error is ours, i.e., if we send the incorrect size. If this happens, contact us immediately and we will resolve it at no cost.
If the item is in its original condition and meets our return policy, we will cover the shipping costs. If the item shows signs of use or damage, the shipping costs will be borne by the customer.
Account Information
No. You can complete your purchase as a guest without creating an account. However, creating an account offers benefits that improve the experience.
Go to the login page and click "Forgot my password." Enter your email address and you will receive a link to reset your password in a few minutes.